Chi Ties

To help maintain the quality and longevity of your accessory:

• Spot clean or gently hand wash in lukewarm water where required
• Lay flat to dry
• Avoid excessive pulling, soaking or harsh chemicals
• Store in a cool, dry place when not in use

ADISAA accessories should always be used under adult supervision.

Some products may contain small parts, embellishments, pearls, beads or diamantes which may present a choking hazard if detached.

Please ensure accessories are worn safely and appropriately for the child’s age and developmental stage.

Remove accessories before sleeping and avoid use during activities where items may become caught or damaged.

By purchasing our products, you acknowledge that adult supervision is required at all times while products are being worn or handled.

ADISAA aims to process and dispatch orders within 1–3 business days, Monday to Friday.

Please note dispatch times may be extended during launches, restocks, promotional periods and public holidays.

Orders are currently shipped via:

Zappy

Australia Post

Domestic Shipping (Australia)

$10 AUD Tracked Express

FREE Express Shipping on Australian orders over $100 AUD.

Estimated delivery timeframe:

2–5 business days after dispatch.

International Shipping

International shipping rates start from $15 AUD and vary depending on destination.

FREE standard international shipping on orders over $250 AUD.

Estimated delivery timeframe:

6–25 business days after dispatch.

Please refer to our full Shipping & Delivery Policy for additional information.

Due to hygiene reasons, we do not accept returns or refunds for change of mind. If your order arrives damaged or incorrect, please contact us within 7 days of delivery and our team will be happy to assist. For full details, please refer to our Returns & Refund Policy.